Why Is My Altec Lansing Speaker Not Pairing and How to Fix It

Have you ever asked yourself, “Why won’t my Altec Lansing Bluetooth speaker pair with my device?” Well, you’re not alone.

I’ve spent a lot of time with speakers and understand how they work.

Let’s take a look at some of the most common reasons why your Altec Lansing speaker won’t pair with your phone.

why is my altec lansing speaker not pairing

Common Reasons Why Your Altec Lansing Speaker Won't Pair

First, there’s interference. Did you ever notice that your phone calls get choppy when you’re in a crowded place? The same thing happens to your speaker when it’s near other devices (like your neighbor’s WiFi or your own microwave), you probably don’t think about it, but these things can interfere with your speaker’s Bluetooth signal.

Second, there’s battery life. If your phone or speaker isn’t charging properly, pairing won’t work.

Next up, distance. Bluetooth isn’t a long-range device, it’s a short-range device. Keep your phone and speaker at least 30 feet apart, without walls or large objects in your way.

Battery life is also important. If your Bluetooth speaker or phone is low on battery life, pairing is often a struggle. It’s like running a marathon with no training – your phone and your speaker don’t have the energy to keep up. Make sure they’re both fully charged.

Finally, there are compatibility issues. All Bluetooth versions aren’t created equal. For example, your Altec Lansing Bluetooth speaker might be running a newer version or an older version of your phone. This is similar to playing a brand new game on an older console – sometimes the two versions just don’t work together.

Step-by-Step Troubleshooting Guide for Altec Lansing Speakers

Troubleshooting Guide for Altec Lansing Speakers

This guide is designed with beginners in mind, so you’ll find easy-to-follow steps to get your music playing again.

1. Checking the Basics

a. Charge Your Speaker: Make sure your speaker has enough battery power. Plug it into a power source using the charging cable that came with it. A light usually indicates it’s charging. Give it a few hours to ensure it’s fully charged.

b. Stay Close: Keep your speaker and the device you’re trying to connect (like your phone) close together. They should be within 33 feet (10 meters) of each other for the best connection.

c. Enable Bluetooth: On your device (phone, tablet, etc.), go to the settings menu and find the Bluetooth settings. Make sure Bluetooth is turned on. It usually shows a list of available devices nearby.

2. Restarting Devices

a. Turn Off Speaker: Press the power button on your Altec Lansing speaker to turn it off. You should hear a sound or see a light go off, indicating it’s powered down.

b. Restart Your Device: Also, restart the device you’re trying to connect to the speaker. This can often refresh the connection settings and solve the issue.

c. Turn Both Back On: After waiting a minute or two, turn both your speaker and device back on and try to connect them again through the device’s Bluetooth settings.

3. Clearing Pairing History

a. Reset Your Speaker: To reset your Altec Lansing speaker, press and hold the power button and volume button (+), or press and hold the voice assistant button for 5-10 seconds (depending on the model of your speaker). This process can vary slightly depending on your speaker model, so if this doesn’t work, check our article about how to reset Altec Lansing speaker. This reset clears all previous connections, making your speaker forget any old devices it was paired with.

4. Manual Pairing Mode

a. Enter Pairing Mode: With your speaker on, press and hold the Bluetooth button for about 5 seconds. You’re looking for a blinking light or a beep sound that indicates your Altec Lansing speaker is in pairing mode.

b. Connect Your Device: Go back to your device’s Bluetooth settings. You should now see your Altec Lansing speaker listed under available devices. Tap on it to connect. If it asks for a code, try “0000” or “1234”.

5. Updating Firmware

a. Check for Updates: Visit the Altec Lansing website or use their app to check if there’s a firmware update available for your speaker model. Firmware updates can improve functionality and fix connectivity issues.

b. Download and Install: If an update is available, follow the website or app instructions to download and install it on your speaker. This might involve connecting your speaker to a computer or doing it directly from your device, depending on the model.

Advanced Troubleshooting for Altec Lansing Speakers

Sometimes, the basic steps don’t quite cut it, and we need to dive a bit deeper into troubleshooting. If you’re still facing issues with your Altec Lansing speaker, here are some advanced tips to help you out.

Interference Check

Wireless devices, like your Bluetooth speaker, can sometimes get a bit finicky if there are too many signals bouncing around. Here’s how to minimize interference and ensure a smooth listening experience:

a. Clear the Area: Try to keep your speaker and connecting device away from other wireless devices. Things like Wi-Fi routers, microwaves, and even cordless phones can interfere with your Bluetooth connection.

b. Remove Obstacles: Walls, large furniture, and even people can block Bluetooth signals. If possible, keep a clear line of sight between your speaker and the device it’s connected to.

c. Switch Off Unnecessary Devices: If you’re not using other wireless devices, turn them off. This reduces the number of signals around and can help improve your speaker’s connection.
Contacting Support

If you’ve tried all the above steps and your speaker still isn’t working as it should, it might be time to reach out to Altec Lansing support. Here’s how to make the process as smooth as possible:

a. Gather Your Info: Before you call or email, make sure you have your speaker’s model number, the serial number (usually found on the bottom or back of the speaker), and the purchase date handy. Also, be ready to describe the issue you’re experiencing and what steps you’ve already tried to fix it.

b. Find Contact Details: Visit the Altec Lansing website to find their support contact information. They might offer a phone number, email address, or even a live chat option.

c. Be Patient and Clear: When you get in touch, be patient and describe your issue as clearly as possible. Support teams are there to help, and the more information you can provide, the better they can assist you.

d. Follow Instructions: The support team may provide you with additional troubleshooting steps or request more information. Follow their instructions carefully, and if they ask for any follow-up information, be sure to provide it.

Maintaining Your Speaker for Optimal Performance

Maintaining Your Speaker for Optimal Performance

To keep your Altec Lansing speaker sounding its best and to avoid future connectivity issues, regular maintenance is key. Here are some tips to help you take care of your speaker and ensure it lasts for many jam sessions to come.

Regular Maintenance Tips

a. Keep It Clean: Dust and debris can not only affect your speaker’s sound quality but also potentially harm its internal components. Use a soft, dry cloth to gently wipe the exterior of your speaker. Avoid using water or cleaning solutions directly on the speaker, as moisture can damage the electronics.

b. Store Properly: When not in use, store your speaker in a cool, dry place. Extreme temperatures and humidity can damage the speaker’s battery and internal components. If you have a carrying case, use it to protect the speaker from dust and scratches.

c. Charge Wisely: Follow the manufacturer’s instructions for charging your speaker. Overcharging or using an incompatible charger can reduce the battery’s lifespan. It’s usually best to charge the speaker fully and then unplug it once it’s done charging.

d. Handle with Care: Even if your speaker is advertised as rugged or water-resistant, it’s still an electronic device that can be damaged by rough handling. Avoid dropping your speaker and keep it away from water unless it’s specifically designed to be waterproof.

The Importance of Software Updates

Keeping your speaker’s software up to date is crucial for optimal performance. Here’s why:

a. Improved Functionality: Software updates often include improvements to your speaker’s functionality, allowing it to work more efficiently and sometimes even adding new features.

b. Enhanced Compatibility: As new devices and Bluetooth standards emerge, updates ensure your speaker remains compatible with the latest gadgets and technology.

c. Security Patches: Just like with any other smart device, security is important. Updates can patch vulnerabilities that might be exploited by hackers.

d. Checking for Updates: Regularly check the Altec Lansing website or app for any available software updates for your speaker model. If an update is available, follow the instructions provided to download and install it. This process might involve connecting your speaker to a computer or updating it directly from a smartphone app, depending on the model and update method.


I hope this guide made things easier for you and that your Altec Lansing speaker is now working great. It’s pretty cool when we can fix things ourselves, isn’t it?

And guess what? On our website, we’ve got lots of articles about different speakers and headphones. Plus, we share tips on how to make the most of your music and sound gear. It’s all about helping you enjoy your favorite songs even more.

So, if you’re into music like we are, come check out our other guides and reviews. We’re here to make sure you’re getting the best sound, whether you’re at home, at a party, or anywhere else.

Leave a Comment