Why JBL Headphones Not Charging and How to Fix It

Are you tired of reaching for your JBL headphones only to find they’re not charging?

You’re not alone. This common headache has a variety of simple fixes that can get you back to your music or podcasts in no time.

In this article, we’ll guide you through easy steps to troubleshoot and fix your JBL headphones not charging issue. Here’s what you’ll learn:

jbl headphones not charging
  • The common causes behind your JBL headphones not charging and easy fixes.
  • Step-by-step guides to reset your JBL headphones and earbuds.
  • Preventive maintenance tips to keep your headphones in top shape.
  • When it’s time to seek professional help for more serious issues.

Join us as we dive into these solutions, designed to be easy to understand and follow. Whether you’re a tech newbie or just looking for a quick fix, we’ve got you covered. Let’s get those tunes playing again!

Common Causes of JBL Headphones Charging Issues

Common Causes of JBL Headphones Charging Issues

Having trouble because your JBL headphones won’t charge? It’s really annoying, but don’t worry, it’s usually something easy to fix. Here’s what could be wrong and how you can fix it, based on what I’ve learned from dealing with my own headphones.

Dirt and Debris

Think about everywhere your headphones have been. They can get dirty from stuff like sweat, skin oil, and earwax. This dirt can get in the way of your headphones charging properly because it blocks the small metal parts that need to connect to the charger.

What to do: Keep your headphones clean. You can use a small, soft brush to gently clean those metal parts.

Damaged Charging Cable or Adapter

Sometimes, the problem isn’t your headphones at all. The cable or the thing you plug the cable into (the adapter) can be broken. I’ve had cables that looked fine but were actually damaged and stopped my headphones from charging.

What to do: Check your cable and adapter for any damage. If you find something, try using a different cable or adapter to see if that fixes the problem. This has been an easy fix for me in the past.

Battery Issues

All batteries get old and can’t hold a charge as well as they used to. This is true for your JBL headphones, too. If you’ve had them for a long time, they might not charge well because the battery inside them is getting old.

What to do: There’s not a lot you can do at home if the battery itself is the problem. But to keep your battery in good shape for as long as possible, don’t let your headphones run out of battery completely, and don’t leave them charging for too long. If your headphones are still pretty new and the battery seems bad, you might be able to get help from JBL.

Step-by-Step Guide to Troubleshoot JBL Headphones Not Charging

Step-by-Step Guide to Troubleshoot JBL Headphones Not Charging

Troubleshooting your JBL headphones charging issues doesn’t stop at identifying common causes. Here are more hands-on solutions to ensure your beats keep rolling without a hitch.

Inspect and Clean Charging Contacts

Even a speck of dust can be the difference between rocking out and silence. Here’s a simple guide to cleaning those crucial contacts:

Cotton Swabs and Rubbing Alcohol: Dip a cotton swab in rubbing alcohol and gently clean the contacts. Alcohol evaporates quickly, avoiding moisture damage.

Pencil Eraser: For stubborn dirt, a pencil eraser can work wonders. Gently rub the contacts with the eraser to remove any remaining grime.

This simple routine can revive your JBL headphones won’t charge situation into a non-issue.

Check the Charging Cable and Adapter

A visual check can save you a lot of headaches:

Inspect your charging cable and adapter for frays, bends, or any signs of damage.
If in doubt, swap them out. Trying a different cable or adapter can quickly rule out or confirm this issue.

Reset Your Headphones

Reset JBL Headphones and Earbuds

Resetting your JBL headphones is straightforward. Here’s what to do:

Turn On the Headphones: Press and hold the power button for about 5 seconds. Release when the light turns on.

Initiate Reset: Press and hold the power button again, this time for 10 seconds. The headphones will turn off, signaling the start of the reset.

Complete Reset: Press and hold the power button for another 10 seconds. When the headphones turn back on and the light blinks blue, they’re in pairing mode and the reset is complete.

These steps can help solve the issue if your JBL headphones won’t charge.

Reset Your JBL Earbuds

Depending on your model, resetting JBL earbuds can be done in two ways. Let’s cover both:

Method 1: Via JBL App

Connect to the JBL App: Ensure your earbuds are connected to the JBL app on your device.

Navigate to Support: Within the app, select your earbuds and scroll to the “Support” option.

Factory Reset: Tap on the “Factory Settings Reset” option and confirm to reset your earbuds.

After this process, your earbuds will turn off and disconnect from the app, resetting to their default settings. This method is straightforward and can address jbl earbuds not charging issues.

Method 2: Manual Reset

Ensure Connection: Confirm your earbuds are connected via Bluetooth and open the JBL headphones application.

Forget Device: In the Bluetooth settings of your device, choose to forget or disconnect the earbuds.

Open Case and Hold Button: Keep the charging case open. On the back of the case, find the reset button and hold it for five seconds until you see a red indicator blink.

Complete the Reset: Once the blinking stops, close the case, turn Bluetooth on and then back on your device, and reopen the case. The earbuds should enter pairing mode automatically.

Both methods are effective in resetting your earbuds, potentially fixing jbl headphones charging issues.

Preventive Maintenance of JBL Headphones

Keeping your JBL headphones or earbuds in top shape isn’t just about fixing issues as they arise—it’s also about preventing them in the first place. Here’s how you can proactively take care of your audio gear:

Proper Storage

Where and how you store your headphones can significantly impact their longevity and functionality.

Storage Tips: Always store your headphones in a clean, dry place. Exposure to moisture can lead to corrosion of the charging contacts and other critical components. If your headphones come with a carrying case, use it. It’s not just for convenience; it protects your headphones from physical damage and keeps them clean.

Avoid Extremes: Keep your headphones away from extreme temperatures, which can damage the battery and reduce its lifespan.

Battery Care

The battery is the heart of your wireless headphones, and how you treat it can greatly affect its life and performance.

Charging Habits: Avoid overcharging your headphones. Leaving them plugged in for long periods after they’ve reached full charge can strain the battery. Conversely, letting the battery drain completely too often can also shorten its lifespan.

Optimal Use: Try to keep your battery between 20% and 80% charged for optimal health. This range is ideal for lithium-ion batteries, helping to preserve their capacity and longevity.

Usage: Regular use is actually beneficial for battery health. Letting your headphones sit unused for extended periods can lead to battery degradation. If you won’t be using them for a while, store them with about a 50% charge.

Taking these steps for preventive maintenance will not only help avoid common problems like JBL headphones won’t charge but also ensure your headphones remain a reliable companion for your daily soundtracks. Regular cleaning, proper storage, and thoughtful battery care will keep your headphones in rhythm and ready to play your favorite tunes anytime, anywhere.

When to Seek Professional Help

Even with the best care, sometimes issues arise that require a professional touch. Here are scenarios when it might be time to seek professional help:

Persistent Charging Issues: If, after trying all troubleshooting steps, your headphones still won’t charge, there could be internal damage or a faulty battery.

Sound Quality Deterioration: If you notice a significant drop in sound quality or one side of the headphones stops working, internal components might be damaged.

Physical Damage: If your headphones have visible physical damage, such as a broken headband or earcup, professional repair might be necessary.

Battery Replacement: Batteries have a lifespan. If your headphones are several years old and no longer hold a charge as they used to, it might be time for a battery replacement.

In these cases, contacting JBL customer support or a professional electronics repair service is advisable. They can provide guidance on the best course of action, whether it’s repair or replacement, to ensure your headphones return to their optimal performance.


How do I know if my JBL headphones are charging?

To see if your JBL headphones are charging, look for a small light on them. When you plug them into power, this light should turn on. It’s usually red or orange. When your headphones are fully charged, the light might turn off or change to a different color like green or blue.

How long can JBL headphones last without being charged?

JBL headphones can work for a long time without needing a charge, usually between 15 to 50 hours. The exact time depends on how loud you play music and what model you have. Check your headphone’s box or manual for the specific time.

Can I use any charger to charge my JBL headphones?

Yes, you can use any charger that fits into your JBL headphones and matches the power needs. It’s best to use the charger that came with your headphones or one from a good brand that fits well to avoid any damage.

Why is there a red light on my JBL headphones when I charge them?

A red light on your JBL headphones when charging is normal. It means they are getting power. When they are fully charged, the light will change color or turn off. This tells you they are ready to use.

Can you overcharge JBL headphones?

No, you can’t overcharge JBL headphones. They are made to stop charging by themselves when they are full. This means you can leave them charging overnight without worrying about hurting the battery.

Why isn’t my JBL left earbud charging?

If your left JBL earbud isn’t charging, it might be because the little metal parts that connect it to the charger are dirty or something is wrong with the charging case. Try cleaning these parts and see if that helps. If not, the earbud or case might need to be fixed or replaced.

Why isn’t my JBL right earbud charging?

The reason your right JBL earbud isn’t charging could be the same as the left one: dirty connectors or a problem with the charging case. Clean the connectors well. If it still doesn’t charge, you might need to get it checked or get a new one.

Why aren’t my JBL headphones charging?

If your JBL headphones won’t charge, it could be because of a few things: the charger isn’t working, the charging port is broken, the connectors are dirty, or the battery is too old. Try cleaning the connectors and using a different charger first. If they still won’t charge, you might need to get them checked out for other problems.


We hope you found this tutorial helpful in addressing your JBL headphones not charging issue. It’s our goal to make sure your listening experience is as smooth and enjoyable as possible.

But that’s not all—on our website, you’ll find a wealth of reviews, tutorials, and insights on various speakers, headphones, and all things related to music and sound.

Whether you’re a casual listener or an audiophile, we have something for everyone. Dive deeper into our resources to discover how to enhance your audio journey.

Leave a Comment